Shipping policy

Shipping & Delivery

NOVAHAUS works with supplier partners to fulfil our products. Available delivery options, shipping charges and estimated delivery information will be displayed at checkout where available.

Products may be dispatched from different suppliers. If your order contains multiple products, they may therefore arrive in separate deliveries.

Delivery times are estimates unless expressly stated otherwise. If you have a question about your delivery, please contact Ethanwhall478@gmail.com and include your order number.

If an order appears to be significantly delayed or has not arrived, please contact us so we can investigate.